Shipping policy

Shipping Policy

Last updated: September 25, 2026

This Shipping Policy explains how orders placed through Electro Ferjani are processed and delivered.

Electro Ferjani is operated by Electroferjani LLC.

1. Order Processing

Orders are generally processed within 1–3 business days after payment has been successfully confirmed.

Business days generally exclude weekends and applicable public holidays.

During high-demand periods, promotions, holidays, or unexpected operational delays, processing may take longer than usual.

2. Shipping Destinations

We currently ship to eligible addresses within the United States.

Shipping availability may vary depending on the product, customer location, delivery address, and shipping service availability.

3. Estimated Delivery Time

Standard delivery generally takes approximately 3–10 business days after the order has been processed.

Delivery estimates are provided for guidance and are not guaranteed.

Delivery times may be affected by:

Shipping carrier delays
Weather conditions
Public holidays
High-volume periods
Incorrect or incomplete shipping information
Remote delivery locations
Events outside our reasonable control

4. Shipping Charges

Available shipping methods and any applicable shipping charges will be displayed during checkout before payment is completed.

If we offer free shipping, the offer applies only when the stated eligibility conditions are satisfied.

5. Tracking Information

When tracking information becomes available, it may be sent to the email address provided during checkout.

Please allow time for tracking information to become active after the order has been handed to the shipping carrier.

6. Shipping Address Accuracy

Customers are responsible for providing a complete and accurate shipping address.

Please review your shipping information carefully before placing your order.

If you discover an error after placing your order, contact us immediately:

abdellahelferjani8@gmail.com

We cannot guarantee that an address can be changed once the order has entered fulfillment.

7. Delivery Delays

While we aim to process and deliver orders efficiently, delays may occasionally occur.

Electro Ferjani is not responsible for shipping delays caused by carriers, weather events, transportation disruptions, or other circumstances outside our reasonable control.

8. Lost Packages

If your shipment appears significantly delayed or tracking information indicates a potential issue, please contact us.

We will review the available shipment information and assist where reasonably possible.

9. Delivered but Not Received

If tracking indicates that your package has been delivered but you cannot locate it, please first:

Check around your property and delivery location
Check with household members
Check with neighbors where appropriate
Contact the shipping carrier

If the package still cannot be located, contact our customer support team.

10. Damaged Shipments

If your package arrives damaged, please photograph:

The exterior packaging
The shipping label
The damaged product
Any damaged internal packaging

Then contact us at: